Change-Management

Your agency for change management consulting and communication – in Zurich and Frankfurt

Successful change management requires expertise on one hand and professional, empathetic communication on the other. Constant change has become the norm in today’s business world. We know how to respond to it effectively and work with you and your employees to develop a tailored solution that puts both your employees and your company at the forefront.

Change management consulting and communication for the successful implementation of your sustainability strategy

Sustainability is on everyone’s lips: Society and new regulations are demanding that companies establish sustainable organizations and provide or manufacture services or products sustainably. Many companies have already developed sustainability strategies, often with significant effort: They have defined sub-projects, broken them down into work packages, and assigned responsibilities – but the strategy isn’t truly taking hold within the company and is not being fully embraced.

Once the sustainability strategy is defined, it must be effectively implemented within the organization. A well-planned and executed change management process, along with authentic sustainability communication, can support this. Because true sustainability represents a significant change – it transforms the organization, corporate goals, and the way of working. A brief team meeting or an email from management is not enough to communicate such a change and drive it to success.

As experts in change processes, sustainability, and change communication, we help organizations effectively communicate their sustainability strategy, making it understandable and tangible for everyone, while fostering acceptance.

We guide the organization through the change – from leadership to trainees:

  • As external change management consultants, we help analyze the current status, set clear goals, and align internal processes accordingly.
  • We assess internal processes, examine the company culture, and involve employees in the change process.
  • We analyze employees’ competencies and support their development.
  • And we accompany the entire change process with transparent and engaging internal change communication, as well as credible sustainability communication externally.

Our services

Assessment: Analysis and Strategic Alignment

Process analysis

  • We review your management and communication processes to ensure they align with and support your sustainability goals.
  • We assess whether your organizational structure optimally supports your sustainability strategy.
  • We provide recommendations on how to develop your structures and organization to better support your sustainability strategy.

Competency analysis of your team

  • We analyze the team’s skills.
  • Based on this, we empower the team to tackle the challenges of a sustainable future.
  • We identify and eliminate factors that prevent your team from reaching its full potential. These may include, for example, a focus on competition instead of collaboration or unclear decision-making.

Positioning and communication of your organization

  • Sustainability positioning: We work with you to identify which sustainability topics are relevant for your company.
  • Sustainability narrative: Building on the sustainability positioning, we develop your story, which will serve as the foundation for all further communication efforts.
  • Communication strategy: We assess how your stakeholders perceive you, understand their needs, and based on the results, we develop a target-group-specific communication strategy aligned with your sustainability goals.
  • Issue management: We identify risk areas within your sustainability strategy and prepare you to effectively handle critical issues, ensuring you are both action-ready and able to speak confidently on these topics.
  • Employer branding measures: We develop tailored employer branding initiatives.

    Results presentation & future planning

    • Based on our analyses, we present our findings and recommendations to you.
    • We develop a change management and communication plan tailored to your organization.
    • We follow a systemic approach: Plan – Implement – review – adjust. This allows us to manage complexity while combining reliable planning with flexibility.

    From planning to execution: Implementation of measures

    We guide and support you in the implementation of the approved measures. We…

    • … develop, organize, and lead workshops, training sessions, employee events, and team-building activities.
    • … write content for newsletters, intranet, emails, websites, social media, brochures, etc.
    • … produce video and image material.
    • … create presentations.
    • … regularly review the progress of your organization and make adjustments as needed.
    • … act as a sparring partner for you.

    Your experts in change management consulting and sustainability communication

    Sebastian Drews

    Sebastian is a consultant for business transformation and communication for national and international companies, with over 15 years of experience.

    His areas of expertise include finance, media, and industry.
    Additionally, he is a lecturer on digital transformation and corporate communication at FH Chur. Sebastian holds an MBA with a focus on strategy and organisational behaviour from Warwick Business School, a CAS in Change and Innovation from the University of St. Gallen, and an M.A. in Communication Science from TU and FU Berlin.

    Schedule a conversation with Sebastian

    Bettina Gebhardt

    Bettina has been working in communications consulting for over 25 years and has held every position, from trainee to managing director, at leading national and international communications agencies.

    Since 2015, she has been running her own agency, Kontx, with locations in Zurich and Frankfurt.

    Her consulting focuses include brand and corporate positioning, strategy development, moderation and facilitation of workshops on brand development, as well as internal communication. She was also a lecturer at ZHAW in Winterthur (lecture of advanced studies in Insurance management) on crisis management and communication from 2016 to 2022.

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    Nelli Sanne

    Nelli is a communications consultant with over 15 years of professional experience on both the agency and corporate sides, in Switzerland and Germany.

    She advises SMEs, large corporations, and associations on strategic communication and has specialized in sustainability communication in recent years. As an enterprise design thinking coach (IBM), she also keeps the needs of the respective users always in focus. Nelli holds a Master’s degree in journalism and communication studies, as well as in french linguistics from the Freie Universität Berlin.

    Schedule a conversation with Nelli

    Curious? We look forward to hearing from you!